FOIL Privacy Policy
We hold your privacy in high regard and are dedicated to safeguarding your personal information. This privacy policy is designed to inform you about how we manage your personal data during your interactions with our website and to outline your rights regarding your personal information.
Please note that our website is not intended for use by children, and we do not knowingly collect data pertaining to individuals under the age of 18.
It is essential that you review this privacy policy alongside any additional privacy or fair processing policies that may be provided on specific occasions when we collect or process your personal data. This ensures you have a comprehensive understanding of how and why we utilise your data. If you do not agree with the terms outlined in this privacy policy, we kindly ask that you refrain from submitting your personal data to us.
Who we are
FOIL Limited, is the data controller and is responsible for any personal data you supply. This policy is aligned to the EU Data Protection Regulations (GDPR) which came into effect in 2018 under the ICO, UK.
If you have any questions about this policy, please contact us at sales@foilai.co.uk or the following ways:
Post: FOIL Data Protection Officer, FOIL Limited, 9 Appold Street, London, EC2A 2AP, United Kingdom
The data we collect about you
Occasionally, we may request your personal information, including your name, role, address, telephone number, and email address, to facilitate the provision of our services, such as newsletters or event invitations. Rest assured that any data collected will be handled in accordance with applicable regulations, ensuring its confidentiality and security throughout its usage, storage, and transfer processes.
How we use your personal data
We are committed to transparently communicating how we utilise your personal data, ensuring that it aligns with the purposes for which it was collected. These purposes include:
Registering you as a new client, a necessary step in establishing a contractual relationship with you.
Processing and delivering our services, essential for fulfilling contractual obligations and serving our legitimate interests.
Managing your interactions with us, fulfilling contractual obligations, complying with legal requirements, and serving our legitimate interests.
Facilitating your participation in promotions, special offers, or surveys, essential for contract performance and serving our legitimate interests.
Enhancing our website, products/services, marketing strategies, and customer relationships, which serves our legitimate interests.
Providing personalised recommendations of products or services that may be of interest to you, aligned with our legitimate interests.
Should there be a need to utilise your personal data for purposes unrelated to its initial collection, we will notify you and provide clarification on the legal basis enabling such actions.
It's important to note that we may process your personal data without explicit consent, in accordance with this privacy policy and relevant data protection legislation, when required or permitted by law.
Furthermore, we will only send you direct marketing communications via email if we have obtained your consent. You retain the right to withdraw this consent at any time by contacting us.
Disclosure of your personal data
With regard to the handling of your personal information, we adhere to a strict policy of not disclosing it to any third party without your explicit consent, unless otherwise specified below. While we may share aggregate statistics concerning our user base, sales data, website traffic patterns, and related site information with our third-party partners (if applicable), rest assured that these statistics will not include any personally identifiable information about you.
International transfers
In instances where we transfer your personal data outside of the European Economic Area ("EEA"), we ensure that a commensurate level of protection is maintained. This is achieved by implementing one or more of the following safeguards:
Restricting data transfers to countries that the European Commission has determined to offer an adequate level of protection for personal data.
Utilising specific contracts, endorsed by the European Commission, with service providers to uphold the same standards of personal data protection as mandated in Europe.
Engaging service providers in the United States who are participants of the Privacy Shield framework. This framework mandates similar data protection standards for personal data exchanged between Europe and the US.
For further details regarding the specific mechanisms employed by us during the transfer of your personal data out of the EEA, please don't hesitate to reach out to us.
Data retention
We are committed to retaining your personal data only for as long as necessary to fulfil the purpose for which it was collected, including meeting any legal, accounting, reporting, or support obligations.
To establish the appropriate retention period for personal data, we assess various factors, including the quantity, nature, and sensitivity of the data, the potential risks associated with unauthorised access or disclosure, the purposes for which the data is processed, and whether those objectives can be achieved through alternative means, along with relevant legal requirements.
Certain legal obligations mandate the retention of basic customer information, such as contact details, identity, financial information, and transaction data, for a period of six years after the cessation of the customer relationship, primarily for tax purposes.
You have the right to request the deletion of your data under certain circumstances, and you may exercise this right at any time by contacting us via mail at 6th Floor 9 Appold Street, London, EC2A 2AP, United Kingdom, or by emailing sales@foilai.co.uk.
In some cases, we may anonymise your personal data for research or statistical purposes, rendering it unidentifiable and allowing indefinite use without further notice to you.
We undertake to take all reasonable measures to securely dispose of or erase from our systems any data that is no longer necessary for its intended purposes.
Your legal rights
In accordance with data protection laws, you have certain rights regarding your personal data under specific circumstances:
The right to request access to your personal data.
The right to request correction of your personal data.
The right to request the erasure of your personal data.
The right to object to the processing of your personal data.
The right to request the restriction of processing of your personal data.
The right to request the transfer of your personal data.
The right to withdraw consent.
Additionally, you have the right to request that we cease processing your personal data for marketing purposes.
You can exercise any of these rights at your discretion by contacting us via mail at 6th Floor 9 Appold Street, London, EC2A 2AP, United Kingdom, or by emailing us at sales@foilai.co.uk.
Furthermore, you reserve the right to lodge a complaint at any time with the Information Commissioner's Office, which serves as the UK's supervisory authority for matters related to data protection.
Cookies
To facilitate a personalised browsing experience, this site employs 'cookie' technology for information collection. 'Cookies' are small data pieces sent to your computer upon website entry, stored by your browser on the hard drive. They serve various purposes, such as recognising your computer's prior visits and identifying popular site features.
Similar to numerous other websites, www.foilai.co.uk uses cookies to distinguish your computer during visits. For instance, cookies enable automatic login for registered users without repeated credential input. They also aid in understanding popular website sections and user preferences.
Acceptance of cookies is not mandatory, and you retain the option to adjust your browser settings to reject them. However, disabling cookies may limit access to certain website services and potentially diminish your browsing experience.
With the exception of essential cookies and Google Analytics, all cookies expire after twenty-four hours.
Review and Updates
We regularly review and update this Data Protection Policy to ensure it remains current and reflects changes in our business operations, legal requirements, and best practices for data protection.