Testimonials
Hear from clients about how we deliver innovation with impact
#BuiltDifferent
Coming soon, a collection of our clients reflections on how we have partnered in a unique way. But first up, James Cawthorne, CEO reflects on the journey of FOIL so far - and what’s to come.
Collection of our clients so far. Read on to hear the full stories.
Hear from FOIL CEO, James Cawthornes reflections so far and plans for the future.
Case study | Agentic AI Technology
Amey Plc
FOIL partnered with Amey to develop Gennie - an innovative AI-powered, agentic Knowledge Bank that transforms how the organisation captures, organises, and accesses critical business knowledge, positioning Amey ahead of competitors.
The impact
Gennie has fundamentally transformed how Amey's teams access and utilise organisational knowledge. By replacing time-consuming manual searches with intelligent agents, the solution represents a leap in knowledge management sophistication.
— 4 days reduced to 30 minutes - Proactive content curation, assessment and creation eliminates traditional search barriers and knowledge silos
— Automated administrative and repetitive tasks - Agents-based infrastructure that continuously evaluates and scores materials against proven success patterns
— Amey specific context, beyond the capability of Copilot and Copilot Studio - Advanced application of LLMs, Agents, and Azure AI Services to maximise the reliability and accuracy of the output
"The technology landscape is constantly evolving, and with Microsoft and FOIL AI, we’re keeping pace with that change. Together, we’re staying ahead of the curve and pushing innovation forward."
Fernanda Souza
Amey, AI Adoption Lead
Case study | Strategic Focus, Adaptable Technology, Enduring Talent
Ground Control
FOIL partnered with Ground Control to standardise their service offerings and develop an AI-powered Intelligent Quoting app, transforming their quoting process from two weeks to 48 hours whilst embedding three skilled professionals into their team for sustained digital transformation success.
The impact
— 10,000 hours saved annually through automated quoting processes, unlocking potential for £250,000 additional yearly revenue
— Quoting timeframe reduced by 85% from two weeks to 48 hours, dramatically improving customer satisfaction and competitive advantage
— 310,000 miles travel eliminated yearly saving 37,000kg CO2e emissions, directly supporting Ground Control's sustainability commitments and net-zero target by 2035
"I would absolutely recommend FOIL. The reason for the project's success is their human approach to connecting with people and data, FOIL truly understands the importance of the human element."
Chris Howell
Ground Control, CIO
Case study | Strategic Focus
Reassured
FOIL partnered with Reassured as an embedded data and AI partner to transform their customer lifecycle management, moving from treating all leads identically to intelligent segmentation and predictive intervention, whilst building internal capabilities through mentorship and specialist expertise access..
The impact
— £millions in validated opportunity through predictive modelling using premium, deprivation, age, and channel data
— 14 distinct customer segments identified enabling personalised communication and targeted marketing instead of one-size-fits-all approach
— Market leadership evolution from volume-based to intelligence-driven operations, with the richest industry dataset now revealing actionable patterns through call transcription insights from 5,000+ customer interactions
"From day 1, it was clear we had an aligned set of values. Every time we’ve engaged with FOIL on a piece of work, it’s always with value in mind and a clear line of sight to embed it into our business."
Beth Whelan
Reassured, CIO
Other Case Studies
